Admission Requirements 

• General: Prospective residents may have a slight decline in health in some way and need minimal assistance performing one or more activities of daily living (ADLs). All residents must be ambulatory and not require confinement, physical or chemical restraints, or isolation for behavioral control. At Hope Harbor, we do not admit prospective residents with a documented history of violent behavior, including physical aggression, property damage, or severe verbal abuse for the safety and wellbeing of other residents and staff, however administration at Hope Harbor may be able to connect families with the nationwide public services of the U.S. Administration for Community Living to connect older adults and caregivers to trustworthy local support resources

• Medical Services: Hope Harbor PCH is not licensed to provide specialized care to persons with probable diagnoses dementia and persons with cognitive deficits which places the residents at risk of eloping. Residents must not require continuous medical services or continuous nursing care and treatment. A physical examination conducted by a licensed physician, nurse practitioner, or physician's assistant dated within 30 days before the date of admission to the facility is required to be admitted into our care. 

• Medication Services: A resident who is not capable of independent self-administration of medication may be assisted and supervised in self-administration by staff our staff if the resident has an order by their physician, advance practice registered nurse, or physician assistant. Hope Harbor staff may also assist and supervise residents with medications where there is an individualized prescription bottle and specified clear instructions for its use on file for the resident. In the aforementioned instances, our staff can assist residents in the following capacity: 

  • Take the medication, in its previously dispensed, properly labeled container, from where it is stored, and bring the medication to the resident. 

  • Read the label, open the container, remove a prescribed amount of medication from the container, and close the container, in the presence of the resident. 

  • Place an oral dosage in the resident's hand or in another container where the resident requires assistance 

  • Return the medication container to the proper secured storage 

  • apply topical medications 

  • assist with self-administration of drops, inhalers, nasal sprays, and patches 

  • assist the resident's use of an epi pen where the resident has known severe allergies for which an epi pen has been prescribed on the condition that there is an established written protocol detailing how it is to be used and when. The protocol includes immediately calling emergency services, 911, after any use of the EPIPen 

Note: 

• Required Short-Term Services: Medical, nursing, health, or therapeutic services required periodically, or for short-term illness, are not provided directly by Hope Harbor PCH. If required, such services must be purchased by the resident or the resident's representative or legal surrogate, licensed providers managed independently from the home. Administration can assist residents in arranging the appropriate services through a Home Health Agency and reserving a private or semi-private space to accommodate your therapeutic services in the Flex Fitness Room if needed. 

• Medication Storage Requirements: Medication kept by a resident receiving supervision in self-administration must be stored in their bedroom in a locked cabinet. A resident may only keep prescription medication unlocked if they are utilizing a single-occupancy bedroom at the home, and keep their room locked when not in use. A log for controlled substances must be maintained and updated daily by the home. Duplicate keys for the resident's locked storage container and room must be available to the resident and the administrator, on-site manager, or designated staff. An exception for prescription storage can only be made for prescriptions required to be kept by the resident on their person due to the need for frequent or emergency use, as determined by the resident's physician, advanced practice registered nurse, or physician assistant, or when closely attended by a staff member 

Paying for Care

We believe financial conversations, when handled correctly, should feel effortless. So we’ve designed our approach accordingly. From our very first conversation through move-in and beyond, we offer complete financial transparency as a standard of courtesy. Not because you asked. But because we hold ourselves to the highest standard of excellence. 

There are no hidden fees. No ambiguous clauses. No fine print that requires a second read.

Instead, we provide a clear, candid walkthrough of our entrance fees—what they truly cover, how they protect your future, and why they unlock not just exceptional care, but an enriched, vibrant way of living.

Understanding how to invest in your care isn’t just about managing anxiety- it’s about arriving at certainty. Our entrance fee structure is not merely a financial model. It is the foundation for a life of ease, connection, and uncompromising quality.

• Private Long Term Care Insurance - This is a private insurance policy that specifically covers the cost of long-term personal care, which is often excluded by standard health insurance. Once a person needs help with a certain number of Activities of Daily Living (ADLs), the policy pays a set daily or monthly benefit. This can be used for care in a Personal Care Home, not just nursing homes. Most policies require you to pay out-of-pocket for a specific period (e.g., 30, 60, or 90 days) before the insurance benefits kick in.

• Community Care Services Program - The CCSP was designed for Georgia residents who are elderly (aged 65+) or physically disabled and under the age of 65 to prevent and / or delay the need for nursing home care. The program operates under Georgia’s Elderly and Disabled Waiver Program (EDWP)- a 1915(c) Home and Community Based Services (HCBS) Medicaid Waiver. Funds can be used to cover Alternative Living Services (around the clock supervision and personal care assistance itemized as "care services") as well as Personal Emergency Response Services (itemized as "Medical alert system" and "wearable alert pendent") at Hope Harbor PCH. There may be addition supports but the exact allotment a participant receives is based on their needs and circumstances.

CCSP is not an entitlement program. A nurse must use the Minimum Data Set Home Care (MDS-HC) and determine intermediate NFLOC is needed to be eligible to receive program funding while also meeting requirements to receive care at the home. Additionally, there are income and asset limits. The applicant income limit is equivalent to 300% of the Federal Benefit Rate (FBR), which increases annually in January. In 2026, an applicant, regardless of marital status, can have a monthly income up to $2,982. In 2026, the asset limit is $2,000 for a single applicant. There are a limited number of participant enrollment slots, and when they are full, a waitlist for program participation forms. 

• Social Security Disability Insurance - SSDI is a federal monthly cash benefit for people who cannot work due to a qualifying disability. SSDI is funded through payroll taxes (FICA) and is administered by the Social Security Administration (SSA). Unlike SSI (Supplemental Security Income), SSDI eligibility is based on your work history and the severity of your disability — not your income or assets. A resident may use their SSDI check — along with any other income (pension, savings, family contributions) — to pay the PCH's full monthly rate out-of-pocket.

• Dependent Care FSA - Custodial care is the most sought-after form of long-term support for older adults needing non-medical, daily assistance. A Dependent Care FSA allows a loved one to set aside pre-tax dollars to pay for custodial care services for a qualifying older adult who is physically or mentally incapable of self-care and lives with you for more than half the year (provided this care is necessary so that you can work). Eligible expenses include daytime programming (itemized as "Local Engagement & Activities Day Programing") as well as registration fees, payment processing fees charged by the home, and transportation to and from the care home in the facility shuttle. Dependent Care FSA can only be used at select Hope Harbor Homes- contact your administrator for eligibility information. 

• Self Pay - Many families initially use personal savings or liquidate assets to cover the cost of care. This may include: Funds from 401(k) plans, IRAs, or other retirement accounts, regular savings or emergency funds set aside for such purposes, and proceeds from selling a home or other valuable assets. Be weary of any facility encouraging the liquidation and commitment of an entire estate (i.e., their stocks, bonds, properties, jewelry, car, etc.) as the cost to remain at a facility indefinitely. Even the most consistent institutions experience change over time—residents, staff, and volunteers come and go, which may impact how your loved one feels about their stay. This inherent impermanence in the care environment makes it worth considering financial strategies that preserve flexibility and ownership. For seniors whose primary asset is their only home, a reverse mortgage offers a more conservative alternative to selling the property outright in order to fund long-term care. A reverse mortgage allows homeowners aged 62 and older who own their home outright or carry a very low mortgage balance to access to a portion of home equity as tax-free cash that can be directed toward assisted living expenses. That said, reverse mortgages are sophisticated financial instruments with associated fees, accrued interest, and important implications for estate planning. Any decision should be made in close consultation with a trusted fiduciary who understands your full picture. 

• Life Settlements - If you own a life insurance policy that you no longer want you could surrender the policy for its cash value but life settlements present another option- to sell that policy (or the right to receive the death benefit) to an entity other than the insurance company that originally issued the policy. The purchasers of these life settlements (life settlement companies or life settlement providers) generally are institutions that either hold the policies to maturity, resell the policies, or sell interests in multiple, bundled policies. In exchange for your policy, you’ll receive a lump sum payment which can be used to cover living costs. Such payments are generally more than the policy's cash surrender value and less than the net death benefit. In addition to paying a lump sum for your policy, the buyer agrees to pay any additional premiums that might be required to support the cost of the policy for as long as you live. In exchange, the buyer will receive the death benefit upon passing.

• Community Funding Care - Community-funded care, offers a supplemental way to cover the cost of living in a Personal Care Home (PCH). Using online platforms, residents or their families can start a fundraising campaign to collect contributions from friends, family, neighbors, churches, and the broader community. Speak with an administrator to see if you qualify for a HandsIn family pooling account, which offers helpful financial options like split rental payments and extended payment windows for eligible families.

• State Voucher Programs - In the world of caregiving, true respite is rare—and true support, rarer still. For families navigating this landscape, Respite Voucher Programs (often called stipends, grants, or reimbursement programs) offer a quiet lifeline. These funds, accessed through self-direction, allow family caregivers to pay for respite care directly—with dollars going straight to the provider or agency of their choosing.

In Georgia, the state currently offers no funded family caregiver support program and no state lifespan respite program for aging adults who have not yet reached a nursing home level of care. There is also no State Respite Coalition to advocate for one. What does exist, however, is the National Respite Coalition—an organization devoted to securing quality, accessible, planned, and crisis respite services for every family and caregiver in need. Their mission is both simple and profound: to strengthen and stabilize families while enhancing the safety of children and adults alike. For Georgia families, the path to respite is not yet paved. But the national voice is already speaking.

• Proactive Enrollment Installments - a pre-payment plan that allows you to slowly build a rent credit balance over time—sometimes for years—so that when you are ready to move into a Hope Harbor Personal Care Home, you already have a financial cushion. It is not a deposit; it is a savings mechanism that also functions as a waitlist management system. The monthly payment is 33.33% of the current rent at the time of registering for the program. Every month, 75% of your submitted payment is applied to your accumulating balance, while the remaining 25% covers non-refundable facility and administrative fees. When you are ready to transition to a Hope Harbor PCH, contact an administrator to take the next available spot at an existing facility or new development.  Once you move into the facility, your entire accumulated credit balance is applied to your ongoing rent and program fees month after month until it is fully depleted. If, at any point, you choose to transfer to a different property within the same network, any remaining credit balance moves with you. This ensures that the money you have prepaid is never lost if your preferences or lifestyle changes.

• Deposit Alternatives - Residents that meet income eligibility requirements have the option to enroll in flexible monthly payments instead of providing a traditional security deposit for a more accessible move-in experience.  Speak with an administrator for additional information.

• Promotional Vouchers - From time to time, we spontaneously run "Mystery Promotions" to generate excitement—whether to celebrate brand milestones, mark seasonal peaks, or reward our growing community. These vouchers are not a standard payment method; rather, they are limited-time credits that may be applied toward the cost of our services when available. For full terms, restrictions, and redemption details on our promotional vouchers, please refer to the Terms & Conditions. 

• Loyalty Awards - Here’s something you don’t hear every day: instead of raising rent, we actually lower it for every resident. For every year you renew your lease, we reduce your rent by 2%, up to a maximum of 10 years. Why do we do this? Because we’ve found that long-term tenant relationships benefit everyone. This model helps us reduce vacancy costs, cut down on marketing and administrative expenses, and minimize repair costs. Being committed to residents' overall well-being—including their financial well-being—helps us build trust and create a strong foundation for open communication. One of the most meaningful ways we can show our appreciation for the amazing residents that make our business what it is, is by making their housing more affordable over time. But beyond the business case, this approach reflects our core mission of providing a truly supportive residential environment. Please note that this rent reduction program cannot be combined with voucher discounts. 

Pricing & Availability 

Pricing includes housing, utilities, 24/7 curated daily caregiving (two ADL's per day), laundry & housekeeping, three gourmet meals and two snacks served daily, local engagement, and ground transportation. Base rates are as follows. We welcome you to contact us for current availability and a tailored quote.

Resident Protection & Accountability

Upon admission residents are given access to their Resident Portal- a private digital space where a complete framework of protections and accountability measures are accessible 24/7. Resources include a clear statement of Resident Rights, House Rules, opportunities to participate in the Home Improvement Committee, Standard of Care Audit procedures, Facility Maintenance Request forms, Accommodation Meeting scheduling, and formal Grievance and Enforcement Procedures, as well as Incident Reporting. If required, inspection reports may also be housed on the portal- accompanied by any associated Plans of Correction. Additionally, you will find direct contact information for the State Long Term Care Ombudsman Program—an independent advocacy resource dedicated to resolving concerns and safeguarding resident welfare. These tools are provided to ensure transparency, uphold dignity, and maintain the highest standard of care, because true peace of mind requires not only exceptional service but also a clear and accessible path to accountability.